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According to insurance industry experts, customer expectations in the industry are in a stage of transition. However, most CEOs of the industry are still upbeat about improving their revenues in the coming decade. A recent comprehensive global survey of the insurance industry revealed how CEOs of top insurance companies hope to achieve this. They were revamping their strategies for customer retention, loyalty and growth. To be ahead of the game, they have identified building customer-centric operation...
Thursday, December 26, 2013
Thursday, December 19, 2013
1:25 AM
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Insurance companies as well as policyholders benefit from online document management. A robust, web-based insurance solution helps the insurers to streamline their operations while the policyholders can access their documents by simply logging on to the insurer’s portal. Moreover, not only does it help the insurers achieve their business goal of efficient service, but also enables them to generate more revenue. Benefits for Insurance Companies • Online policy administration system on which users...
Wednesday, December 4, 2013
4:26 AM
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According to experts of the insurance industry, insurers need to wake up to the widespread use of smart phones and other handheld communication devices. It is essential for them to have online outreach capability to not only provide service to the current policyholders, but also for brand promotion and education of prospects. Moreover, using the online medium for communication is preferred by insurance agents and advisers as it makes their task convenient to perform. Improving the customer experience:...
Thursday, November 21, 2013
5:02 AM
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As per a study reported by a reputed global network of firms, insurance companies need to take note of some pertinent demographic shifts as they plan to grow in the coming decade. Some important facts they should take into consideration are:• Percentage of white non-Hispanics – It is 69 percent currently, down from 83% four decades ago. Thus, it is important for insurers to drive sales in some multicultural markets as this is critical to their success. • Timing of adulthood – Compared to 2008,...
Sunday, November 17, 2013
9:03 PM
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Investing money in insurance policies to get risk cover for property, liabilities and employee funds is necessary for your business. However, it can be difficult to find a reliable insurance broker and buy a suitable policy as per your requirements. To keep your finances secure and remain prepared for the uncertainties of the ever-fluctuating market, you need a good business insurance policy.
When looking for a reliable insurance company, you need to consider its price, overall coverage, and customer...
Thursday, November 7, 2013
11:34 PM
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The insurance industry is in a transitional stage due to the recent changes in customer expectations. The Annual Global CEO Survey, conducted by a reputed network of firms, spread over 158 countries, has recently highlighted this fact. In this survey, 58% of the interviewed insurance company’s CEOs were found to be concerned about the shift in consumer spending and behavior. However, it is quite surprising to note that despite being wary of shifting customer expectations, 90% of these CEOs were...
Tuesday, October 29, 2013
2:38 AM
Unknown
Web-based policy manager software enables brokers to store, organize and share policies and other documents with their clients who can access and maintain them in a confidential library. Such an online application does not require installation of additional infrastructure or even a standalone software solution to function. Apart from helping insurance brokerage firms improve efficiency, this online tool also helps in improving brand loyalty. Following are the key features of web-enabled insurance...
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